At www.bdmerit.com, we strive to provide our users with high-quality online courses that meet their learning needs. We understand that circumstances may arise where you may need to cancel your course enrollment. This Cancellation Policy outlines the conditions and procedures for canceling your course purchase.

1. General Cancellation Policy

1.1 Eligibility for Cancellation:

You may cancel your course enrollment within 14 days of the purchase date. If you wish to cancel, you must do so within this period to be eligible for a refund. Please note that if you have accessed more than 50% of the course content, you may not be eligible for a refund, as it is considered that you have gained significant value from the course.

1.2 How to Cancel a Course:

To cancel your course enrollment, you need to contact our customer support team at support@bdmerit.com. Please include your order number, the name of the course, and a brief explanation for the cancellation. Our team will review your request and assist you in processing the cancellation.

2. Refunds on Cancellations

2.1 Refund Eligibility:

If your cancellation request is approved and falls within the eligible period, you will be entitled to a full or partial refund, depending on the course content accessed. Refunds will be processed using the original payment method, and it may take 5-10 business days for the amount to reflect in your account.

2.2 Non-Refundable Cases:

Cancellations requested after the 14-day period will not be eligible for a refund. Additionally, if you have downloaded course materials or completed more than 50% of the course, you may not be eligible for a refund.

3. Course Access After Cancellation

3.1 Revocation of Access:

Once a cancellation is processed and a refund is issued, your access to the course will be revoked. This includes any downloadable materials, videos, and other resources associated with the course.

3.2 Exceptions:

In certain cases, such as medical emergencies or other significant life events, we may consider exceptions to our standard cancellation policy. These requests will be reviewed on a case-by-case basis, and documentation may be required.

4. Cancellation of Courses by www.bdmerit.com

4.1 Right to Cancel:

www.bdmerit.com reserves the right to cancel any course at its discretion. In the event of a course cancellation by us, enrolled students will be notified promptly, and a full refund will be provided.

4.2 Notification:

If a course is canceled, we will notify you via email and provide details on how the refund will be processed. We will also work to offer alternative course options, if available.

5. Changes to This Cancellation Policy

We may update this Cancellation Policy from time to time to reflect changes in our services or business practices. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about our cancellation practices.

6. Contact Us

If you have any questions or concerns regarding this Cancellation Policy, please contact us at: Email: support@bdmerit.com