1.

Use of electronic mail (e-mail) in business affairs has been widespread for more than a decade and a half E-mail simplifies the flow of ideas, connects people from distant offices, eliminates the need for meetings, and often boosts productivity. How er. e-mail should be carefully managed to avoid unclear and inappropriate communication. E-mail messages should be concise and limited to one topic. When complex issues need to be addressed. phone calls are still the best.

1.Which of the following would be the most appropriate title for the passage?

• A. E-mail's Popularity
• B. E-mail's Popularity
• C. E-mail's Popularity
• D. E-mail's Popularity

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